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  1. Lucky Rentals
  2. FAQ

FAQ

  • What is the safe travel speed for driving the campervans?
  • Are the campervans automatic or manual? -.
  • What living and cooking equipment is included with the vehicles?
  • I cannot afford NZ$45 per day, are there any other excess reduction options?
  • Am I covered for windscreens and tyres?
  • Do you offer a zero ($nil) excess?.
  • What happens if I breakdown or need assistance during my holiday?
  • Do you charge fees for one-way hires?
  • Do I have to pre-book the ferry service across Cook Strait?
  • Can I pick up after hours?
  • How do I collect my vehicle?
  • Can you deliver a vehicle to our hotel/motel?
  • Where are your offices located?
  • Do you supply a list of campgrounds around New Zealand?
  • Can I park and sleep in the campervan wherever I want, or do I have to stay in a campground?
  • Do I have to pay for extra diesel / road tax?
  • How much fuel am I likely to use on my holiday?
  • What is the safe travel speed for driving the campervans?
  • Are there any roads I can’t drive on?
  • Is there a minimum hire period?
  • Do I need snow chains in New Zealand?
  • How old do I need to be to drive a campervan?
  • How can I amend or cancel my booking?
  • What currency will my credit card be charged?
  • Can I Freedom Camp?
  • What is your Reservation Policy?
  • Why do I have to include my credit card number?
  • How much water do I have on board?
  • Can a child seat be fitted to the campervan?
  • I have submitted my booking form and credit card – what happens now?
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