Skip to main content
Lucky Rentals Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Lucky Rentals
  2. FAQ

FAQ

  • What living and cooking equipment is included with the vehicles?
  • Can I hire on my Restricted or P Plate licence? (AU/NZ residents)
  • What is different about driving in New Zealand?
  • What do you mean by calendar days when we book?
  • Do I get a discount for multiple rentals?
  • Which credit card types do you accept?
  • What happens if I have an accident and it’s not my fault?
  • Is it safe to use my credit card?
  • Where is Lucky Rentals based?
  • How and when should I make my booking?
  • I have travel insurance, which covers damage to the vehicle. Do I need to pay the vehicle insurance as well?
  • Is there heating in the vehicle?
  • Can I use a debit card?
  • Is there a refund if I shorten my hire while on holiday?
  • How long does the LPG last?
  • Can I drive as much as I want? Any restrictions on kilometers?
  • How long will my batteries last?
  • If I have an accident and I am at fault, will I lose my entire excess?
  • Are the campervans automatic or manual?
  • Do I have to pre-book camping parks?
  • Do I have to pay the bond?
  • Can I drive as much as I want? Any restrictions on kilometers?
  • What do the Excess reduction options cover?
  • Do I need a special drivers licence to drive in New Zealand?
  • « First
  • ‹ Previous
Lucky Rentals
Powered by Zendesk